Refunds

If a Lidub fault charges you hours but you do not hear the voice, Lidub adds back exactly those hours. If you transferred money but the hours were not added, or you paid twice, Lidub checks the order and adds the hours or refunds the excess.

Hours used as designed are not refunded. The detailed policy (time limits, unused hours, account deletion) will be published here before sales open.

To ask, send Feedback / Report a bug with the order code (LD-xxxx) and a short description.